There's a lot of work at home jobs out there, and some of them are call center work. The great part is instead of commuting to work each morning, I only have to wake up, move to my computer desk and I'm ready to begin my shift. This saves me time on waking up early, having to get ready in the morning, spending money on gas to get to work, etc. Working at home has much more benefits than what appears on the surface, and we're going to cover all of them soon in future posts.
Now, with that being said, we're going to start with the basics. To be eligible for hire as an agent, you'll need to meet some computer, phone and other requirements. These vary slightly company to company, but here are the general rules:
Now, with that being said, we're going to start with the basics. To be eligible for hire as an agent, you'll need to meet some computer, phone and other requirements. These vary slightly company to company, but here are the general rules:
General PC Requirements
- Reliable personal computer
- Pentium II 300 MHz or faster processor
- Windows XP
- Minimum 256 MB available RAM
- PC Sound with speakers
- DSL or Cable internet; no dial-up!
- Video Card: Standard - Recommended 8 MB video card
- 600MB free hard drive space
- Internet Explorer 6.xSP1 or later
- Antivirus software with current and updated virus definitions
- Installed anti-spyware software
General Phone Requirements
- Landline home phone - ONLY!
- Headset with noise canceling microphone & mute button (the headset must be corded and plug into a corded telephone to allow you to work hands-free)
- No cordless phones
- No cell phones
- No VOIP
- No speakerphone
- No voicemail
- All special call features MUST be disabled (call waiting, caller ID)
General Home Office Requirements
- Quiet, personal workspace
- Free from distractions (TV, food, kids, etc.)
- Door that locks
- Zero tolerance policy for background noises!
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